PRIVACY POLICY — MISS BEHAVIOUR ONLINE SCHOOL

Last updated: [November 14, 2025]
Operated in Alberta, Canada

Miss Behaviour YEG (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access our online courses, websites, or related services (“School”).

By using the School, you agree to the practices described in this Policy.

1. Information We Collect

We may collect personal information when you:

  • enroll in a course
  • create an account
  • join our email list
  • participate in discussions or communities
  • complete quizzes or course assessments
  • submit questions or requests
  • download materials
  • make a purchase
  • interact with the School’s features

Information collected may include:

Personal identification

  • name
  • email address
  • phone number (if provided)
  • billing address
  • account information

Payment information

Processed securely by third parties (e.g., Stripe, PayPal, Teachable Payments).
We do not see or store full credit card numbers.

Technical & usage data

Collected automatically by Teachable and analytics tools:

  • IP address
  • browser type
  • device type
  • location (approximate)
  • access times
  • pages viewed
  • course progress
  • actions taken inside the School
  • cookies and tracking technologies

2. How We Use Your Information

We use personal information to:

  • create and manage user accounts
  • provide access to purchased courses
  • send administrative emails (purchase confirmations, updates)
  • respond to inquiries
  • deliver customer support
  • improve course content and user experience
  • process payments
  • send marketing emails (with consent per CASL)
  • comply with legal requirements

We may use aggregated or anonymized data for analytics and product improvement.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA):

We process your personal data under one or more of the following legal bases:

  • Performance of a contract (providing courses you purchased)
  • Consent (email marketing, cookies)
  • Legitimate interest (security, analytics)
  • Compliance with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers who assist us in operating the School:

  • Teachable (course hosting)
  • Stripe, PayPal, Teachable Payments (payment processing)
  • Email marketing platforms (e.g., Mailchimp, ConvertKit)
  • Analytics providers (Google Analytics, Facebook Pixel – if applicable)

These companies may store data in the United States or other countries.
We ensure they use industry-standard safeguards.

We may also disclose information if required by law, to protect our rights, or to respond to lawful requests.

5. Cookies & Tracking Technologies

We and Teachable may use cookies, web beacons, and similar technologies to:

  • track course progress
  • remember your preferences
  • analyze website usage
  • personalize content
  • improve user experience
  • deliver relevant marketing

You can disable cookies through your browser settings, but some features may not function properly.

6. International Data Transfers

By using the School, you acknowledge that your information may be transferred to and processed in countries other than your own, including the United States and Canada.

We rely on contractual safeguards and lawful transfer mechanisms required under PIPEDA and GDPR.

7. Data Retention

We retain personal information only for as long as necessary to:

  • provide services
  • fulfill legal obligations
  • resolve disputes
  • enforce agreements

You may request deletion at any time (see Section 9).

8. Protection of Your Information

We use organizational and technical safeguards to protect personal information, including:

  • encrypted connections (HTTPS)
  • secure payment processing
  • restricted access to systems
  • password-protected accounts

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

  • access your personal information
  • update or correct information
  • request deletion
  • withdraw consent
  • object to processing
  • request a copy of your data
  • lodge a complaint with a privacy authority

To exercise these rights, contact:

📧 [email protected]

10. Email Marketing & Consent (CASL Compliance)

We will only send marketing emails if you:

  • explicitly opt in during checkout, or
  • subscribe through a form on our site.

You may unsubscribe at any time using the link in our emails.

11. Children’s Privacy

The School is not intended for individuals under 18 years of age.
We do not knowingly collect information from minors.

12. Third-Party Links

External websites may have their own policies.
We are not responsible for their practices.

13. Changes to This Policy

We may update this Privacy Policy periodically.
Continued use of the School indicates acceptance of the updated Policy.

14. Contact Us

For privacy inquiries or data requests:

📧 [email protected]
📍 Alberta, Canada

✔ END OF PRIVACY POLICY